Sporecourt

Support

Effective and last updated: October 10, 2026

Help for the Sporecourt development build. Requires iOS 18 or later on iPhone or iPad. The game is not yet released; website translations do not indicate supported game languages.

Contact

Email us for help with gameplay, purchases or privacy. No game account is required.

Support email: [email protected]
Developer
Shanghai Lingsihuan Information Technology Co., Ltd.
Location
Shanghai, China

Before emailing

  • Device model and iOS/game version
  • What you expected, what happened and steps to reproduce
  • Optional screenshot with personal details removed

Do not email passwords, payment details or complete purchase receipts. Attachments are optional.

Frequently asked questions

01How do I select land accurately?

Drag in observation mode to pan and pinch to zoom. A distant tap focuses the map first; tap the tile again to select it. Room and mycelium drags create a preview: resources are spent only after confirmation.

02How do I restore ancient roots?

Open Management → Mycelium Network. Connect rooms to the fungal core, connect at least three tiles each of dew reservoirs and compost beds, then extend mycelium to a golden ancient-root marker. Keep the network supplied while the root grows. You can continue building after restoration.

03How does first-person control work?

Open a creature's details and enter possession. The left stick moves; dragging the right side changes the view. Ecological abilities depend on the creature and have a cooldown. Exit Possession returns to management.

04What will the full-game purchase unlock?

The planned one-time non-consumable purchase adds the dry and rainforest habitats. The temperate habitat and tutorial remain free with no play-time limit. There is no subscription or resource pack. The product is not yet publicly available; Apple will display the local price before purchase.

05How do I restore a purchase?

Use the Apple Account that made the purchase, open Full Game from the title screen and select Restore Purchases. Pending purchases unlock after approval. Cancelled or failed purchases do not unlock content. Development test purchases do not transfer to the released app. Contact Apple for billing or refunds.

06Where are saves and how do I report a problem?

Saves and settings are local; tutorial saves are separate from ordinary colonies. Save before closing the app. Do not uninstall to troubleshoot before contacting support, because local progress may be lost. Email the device model, iOS/app versions, reproduction steps and optional redacted screenshots.