LIGHTWRIGHT

Support

Last updated: September 9, 2026

Find help for LIGHTWRIGHT on iPhone and iPad. Your puzzles and artwork are stored locally, and no LIGHTWRIGHT account is required.

Contact information

We welcome app issues, accessibility feedback, privacy questions, and feature suggestions.

Email LIGHTWRIGHT support: [email protected]
Provider
Shanghai Lingsihuan Information Technology Co., Ltd.
Location
Shanghai, China

What to include in your email

  • Your device model, iOS or iPadOS version, and LIGHTWRIGHT version
  • The level, screen, or action involved
  • What you expected and what happened instead
  • A screenshot only if you intend to share the artwork or information shown

LIGHTWRIGHT does not send diagnostics or artwork automatically. Your email and attachments are sent only when you choose them.

Frequently asked questions

01How do I place or move a glass piece?

Select a glass piece in the tray, then tap a valid empty slot in the same row, or drag it into that slot. Select an installed piece to rotate or remove it. Undo reverses recent puzzle actions.

02Why is Light Up unavailable?

All required slots must be filled and the projected light must match the target shape, position, and, in later levels, shutter pattern. Use Observe or Try Light to compare the wall, then adjust the highlighted difference.

03How do hints work?

Hints are progressive. They can show the target comparison, identify the row that differs, and finally demonstrate one step. A demonstrated step can be undone. You can hide or restore guidance from the top controls.

04Is my progress saved?

Yes. Puzzle progress, completed levels, color collections, and settings are saved locally. Reopen LIGHTWRIGHT and choose Continue when available. Because there is no cloud account, deleted local progress cannot be restored by Inspirix.

05How do I restore the full-game unlock?

Open the purchase screen and choose Restore Purchases while signed in to the same Apple Account that made the purchase. The full-game unlock is a one-time non-consumable purchase, not a subscription. Apple must be reachable to verify it.

06How do the gallery and wallpapers work?

After lighting a work, use the Studio to change pane colors. Capture Artwork saves a landscape image in the private in-app gallery, which holds up to 12 images. The first level can also compose a portrait wallpaper with room for the Lock Screen clock.

07How do I export an artwork?

Open an item in the gallery or wallpaper preview and choose Share. Select Photos, Files, AirDrop, Messages, or another destination in the Apple share sheet. LIGHTWRIGHT does not need photo-library access and never exports automatically.

08How do I reduce motion or improve the target contrast?

Open Settings and choose Reduced Motion to follow the system setting, turn it on, or turn it off. Enable the high-contrast target reference if the projection comparison is difficult to read.

09How do I delete LIGHTWRIGHT data?

Delete individual artwork from the in-app gallery where available. Deleting LIGHTWRIGHT removes its local app data according to Apple platform behavior. Copies exported to Photos, Files, or another app must be deleted there separately.